Charles Duhigg’s The Power of Habit dives into why habits form and how they can be reshaped to build lasting results. His argument is simple: success isn’t about discipline, it’s about design. When you create systems that make the right behaviors automatic, real progress follows.
Every habit operates in a loop:
Cue – the trigger that starts the behavior
Routine – the action you take
Reward – the benefit that reinforces it
Change happens not by breaking habits, but by rebuilding them. Replace the routine, keep the cue and reward, and you can reprogram any behavior.
At Optimize Consulting, we see this principle play out every day.
Big change starts small: Systems succeed when they make the right actions repeatable.
Structure beats effort: Motivation fades, but a well-built workflow keeps things moving.
Automation creates freedom: When processes handle the routine, teams can focus on creativity and impact.
This is why we build CRM automation, donor cultivation workflows, and follow-up systems that work like habits, quietly driving consistency and growth in the background.
Inside our own team, the same rules apply. Our operations run on built-in habits: structured reviews, consistent communication, and documented follow-through. When the system works, progress becomes predictable.
That’s Duhigg’s point, and ours too: meaningful change doesn’t rely on motivation. It’s built into the system.